Service Advisor
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Job description
Why Join Nadon Sport St-Eustache?
Being part of our team means joining a renowned recreational vehicle dealership where passion, expertise, and teamwork are at the heart of our success. We value a positive, stimulating work environment focused on professional development.
About the Position:
We are currently looking for a recreational vehicle Service Advisor to join the dynamic team in our service department. The ideal candidate is professional, results-oriented, and has excellent communication skills.
Key Responsibilities—as part of your duties, you will be responsible for:
- Managing service appointments.
- Identify and analyze customer needs.
- Coordinate technicians’ work schedules and prioritize cases.
- Advise customers and recommend manufacturer-recommended maintenance.
- Promote and sell the various services offered.
- Open and close repair orders.
- Follow up with customers on the progress of work.
- Process warranty claims and insurance cases.
- Perform various administrative tasks related to customer service.
- Ensure a high level of post-sale satisfaction.
Desired Qualifications:
- Minimum of 3 years of experience in a similar position (required).
- Solid knowledge of basic mechanical principles.
- Experience with recreational vehicles—motorcycles, ATVs, and snowmobiles (a plus).
- Training in technical consulting (a plus).
- Professionalism, energy, and a strong commitment to customer service.
What we offer:
- Competitive salary (fixed pay plus performance-based commissions).
- Comprehensive benefits package: supplemental health insurance, disability insurance, and life insurance.
- Employee discounts.
- Recognition and referral program.
- Company events.
- Motivating, supportive, and collaborative work environment.
Schedule: Monday to Friday (full-time, permanent).
Application Requirements:
- Resume required.
- Valid work permit in Canada.
- Experience in consultative sales: 3 years (required).
To Apply:
Please submit your application as soon as possible via Auto-jobs.ca.