Customer Service Representative

The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Customer Service Representative to join our Advantage Ford team!

The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre, and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people.

About the role:

The Customer Service Representative (CSR) ensures all service customers receive a warm reception and responds to all service phone calls in a prompt and professional manner. Confidence in completing outgoing phone calls is necessary. Strong telephone etiquette, computer, and customer service skills are also required. Candidates must be reliable team players who are committed to providing outstanding customer service. Previous dealership experience is considered an asset.

Schedule:

 

• Monday to Friday with rotational Saturdays

Some of the rewards of joining our team:

 

• Exceptional benefits package
• Pension Plan with employer contributions - free money!
• Employee Assistance Program including Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
• Corporate rates at YMCA and Goodlife Fitness
• Group social events and company perks

Our unique culture:

Are you the kind of person who wants to make a difference in their community and build a solid career with a growing organization? Consider joining Wood Automotive Group! For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing, and quality products. Committed to education and community, we are proud sponsors of many organizations such as the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.

We thank all candidates for their interest. Only those selected for interviews will be contacted.