Service Secretary

Complexe Kia Montreal-Est is looking for a Secretary for the service department to complement its dynamic team.

The incumbent must be motivated, diligent, have a strong commitment to providing superior service and be able to work well in a team environment.

Working conditions:

- Permanent position (40 hours per week);
- Competitive salary;
- Benefits (group insurance and pension plan);
- Team made up of experienced personnel;
- Friendly and dynamic work environment;
- Coaching and ongoing training.

General duties:

- Taking incoming calls from the service department and scheduling appointments;
- Contacting our customers to offer them our latest products and services;
- Charging customers;
- Replacing Service Advisors during vacations;
- Greeting service customers;
- Obtaining all necessary information to identify and suggesting required repairs and/or maintenance work on the vehicle;
- Writing repair orders and doing the internal closing process;
- Following-up on the customers' work in progress and keeping them informed of their vehicle's status;
- Maintaining good relationships with both customers and staff. Understanding the art of building customer loyalty;
- Carrying out other duties as required and directed by management.

You must have equivalent work experience in a relevant field.

Please submit your application via Auto-jobs.ca.