Delivery Coordinator

Job description:

You’re a customer service pro. Do you love cars? If you’d like to explore the automotive world, this is your chance! Start your career as a service specialist! You’ll have the opportunity to grow in an exciting field and advance your career.

Brief job description:

You will be responsible for ensuring customer satisfaction by delivering vehicles to customers in a professional manner and performing various support duties as requested by your supervisor.

The main duties are listed below, but the incumbent may be assigned other duties:

- Oversee the preparation of all sold vehicles for delivery, ensuring that selected options have been properly installed and that all features are fully functional.
- Coordinate vehicle deliveries to customers, provide a tour of the dealership facilities, and introduce customers to the appropriate staff, including the manager and the after-sales advisor.
- Ensure that every customer is satisfied with the delivery and performance of their vehicle.
- Promptly address customer issues or complaints by immediately informing the sales manager.
- Actively participate in the owner follow-up and retention program to foster customer loyalty.
- Actively participate in various customer service-related initiatives (information sessions).
- Substitute for the receptionist as needed.
- Greet customers in the sales or after-sales departments as needed.
- Assist the sales manager when necessary.
- Present yourself professionally.
- Perform other duties as needed and as directed by management.

Job Type: permanent part-time.
Salary: negotiable.
Expected hours: 20–40 hours per week.
Experience: 1 year in customer service (preferred).

Benefits:

- Dental insurance;
- Disability insurance;
- Supplemental health insurance;
- Life insurance;
- Vision insurance;
- Vacation and compensatory leave;
- Company events.

Work schedule: to be determined.

Job location: in-person.

Submit your resume via Auto-jobs.ca.