Internal Service Advisor (hybrid position)

JOB DESCRIPTION **** HYBRID POSITION! ****

Reporting to the Fleet Manager, the In-House Technical Advisor (Automotive) plays a central role in the operational management of the company’s vehicle fleet.

They act as a coordinator for maintenance and repairs, as an internal resource person when mechanical issues arise, and as the person responsible for the administrative and IT tracking of vehicles.

The position requires an organized, resourceful, and solution-oriented individual capable of managing multiple requests simultaneously and effectively supporting internal teams, particularly trainers who use the vehicles in their daily activities.

The ideal candidate must also be comfortable with IT tools, particularly Excel and management systems such as Odoo, to ensure rigorous tracking of vehicles and mechanical work.

MAIN RESPONSIBILITIES:

    • Manage the operational aspects of the vehicle fleet;
    • Coordinate repairs and maintenance with partner garages;
    • Analyze and approve repair estimates;
    • Schedule preventive maintenance and annual mechanical inspections;
    • Serve as the internal point of contact when technical issues arise with vehicles;
    • Ensure prompt and effective follow-up on urgent situations;
    • Keep vehicle-related information up to date in IT systems;
    • Open, track, and close work orders;
    • Process supplier invoices related to repairs and maintenance;
    • Contribute to the improvement and use of management tools (particularly Odoo);
    • Use Excel to track fleet-related data and operations;
    • Participate in the vehicle purchasing and sales process.

REQUIRED QUALIFICATIONS:

    • Minimum of 3 years of experience in a similar position;
    • Proficiency in Microsoft Office;
    • Knowledge of fleet management software;
    • Valid Class 5 driver’s license;
    • Knowledge of Odoo (an asset).

DESIRED SKILLS:

    • Excellent negotiation skills and ability to build strong relationships with suppliers;
    • Excellent customer service orientation and a positive approach with internal teams (mentor);
    • Results-oriented and able to work effectively under pressure;
    • Ability to solve problems and find practical solutions;
    • Ability to manage multiple priorities simultaneously;
    • Very strong organizational and administrative skills;
    • Excellent oral and written communication skills in French (English is a plus).

WHAT WE OFFER:

    • Flexible 40-hour workweek, Monday through Friday, with the possibility of adjustments based on business needs;
    • Hybrid work model: remote work up to 2 days per week, depending on business needs;
    • A dynamic work environment in a rapidly growing organization, where every day brings new challenges;
    • Access to a group insurance plan;
    • Ongoing training and career advancement opportunities;
    • A supportive and collaborative team.

ABOUT US:

Groupe Tecnic Canada | Canada’s leading driving school. Founded in 1985 and based in Laval (QC), Groupe Tecnic Canada operates the largest network of driving schools in the country, with over 150 locations in Quebec. We are also the largest driving school franchise network in North America, training over 70,000 new students each year.

With over 80 corporate schools strategically located across Montreal’s North Shore, the Laurentians, Mauricie, and Outaouais, we offer a range of training programs: car driving, motorcycle, moped, and three-wheeled vehicle instruction, as well as instructor training programs and corporate training. Each year, nearly 45% of driving students in Quebec obtain their license through Tecnic, thereby solidifying our position as the undisputed leader in the Quebec market thanks to our extensive network and a strong, recognized brand image.

Benefits:

    • Dental insurance;
    • Vision insurance;
    • Flexible start and end times;
    • Discount with Beneva;
    • Onsite parking;
    • Full-time, permanent position.

A Class 5 driver’s license is required.

Location: Remote work – hybrid position in Laval, QC.

Join us and be part of this ever-growing adventure! Submit your resume via Auto-jobs.ca.

    • Vocational Studies Diploma (DVS) in automotive mechanics or equivalent experience.