Logistics Coordinator - Transborder & Automotive

What You Can Expect:

 

• Coordinate shipments end-to-end, ensuring timely execution across cross-border and domestic lanes.
• Maintain clear and proactive communication with clients, carriers, and agents to ensure smooth information flow.
• Prepare and send shipment pre-alerts, status updates, and client reports.
• Negotiate competitive rates with carriers while maintaining service quality and reliability.
• Monitor shipments closely, providing real-time updates and resolving delays or exceptions quickly.
• Issue and review Bills of Lading and shipping documentation with a high level of accuracy.
• Arrange pickups and coordinate with carriers to meet delivery timelines and customer requirements.
• Manage invoicing, approve payables, and reconcile costs in line with financial procedures.
• Track and follow up on Proofs of Delivery, ensuring timely file closure.
• Handle claims and shipment exceptions in accordance with company policies.
• Maintain accurate shipment records, customer data, and reporting tools.
• Identify issues proactively and implement practical solutions to support continuous improvement.
• Support additional operational tasks and priorities as required.

What You Bring:

 

• Minimum 3 years of experience in logistics or supply chain, with a focus on land or transborder freight forwarding.
• Experience coordinating and managing third-party logistics providers and carriers.
• Post-secondary education in Supply Chain Management, Logistics, or a related field, or equivalent practical experience.
• Strong working knowledge of Microsoft Office, particularly Excel, Outlook, and Word.
• Excellent communication skills, with the ability to interact effectively with customers, carriers, and internal teams.
• Highly organized with strong time management skills and the ability to handle multiple priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to delivering reliable and responsive service.
• Strong attention to detail and accuracy, particularly in documentation and day-to-day operational tasks.