Service Advisor

Are you looking for a career and challenges that are EXTRAORDINARY? You’ve found the right place!

Groupe JLD-Laguë is one of the largest John Deere dealerships in Eastern Canada, with 19 locations across Quebec and Ontario. Recognized as a leader in sales and service, we pride ourselves on excellence.

WHAT YOU WILL DO:

- Customer service by telephone or at the counter;
- Recommend preventative equipment maintenance to clients during repairs, ensure customer satisfaction and loyalty, promote our services, and contribute to their success;
- Diagnose mechanical problems;
- Working on computer to bill and invoice work orders.

You’ll be a cornerstone of a dedicated team focused on delivering exceptional customer experiences, where every interaction is an opportunity to assist, advise, and build lasting trust.

WHAT WE OFFER YOU:

- Base hourly rate, and monthly bonuses when you reach your targets.
- Enjoy 4 personal days per year to support your work-life balance.
- Group insurance after just 3 months of service to give you peace of mind. Plus, dental coverage and virtual healthcare are included in this package!
- RRSP with employer contributions, so you can build your future while benefiting from company support, after 3 months of service.
- An annual allowance for safety boots, ensuring you’re always well-equipped and safe.
- FREE access to virtual healthcare, fully covered by the company, allowing you to consult a healthcare professional quickly and easily.
- An Employee and Family Assistance Program, covering all aspects of overall health, providing you with support whenever you need it.
- FREE branded apparel provided, so you’re always ready to take on the day in optimal conditions.
- Exclusive discounts for you and your family, making your purchases more affordable!
- Ongoing training, with technical sessions led by our expert trainer and John Deere, ensuring you always stay ahead.

YOU HAVE IDEALLY :

- Experience as a Service Clerk will be considered an asset.
- Customer service experience in a retail or service environment is considered an asset.
- Strong desire to learn the technical side of equipment and service operations (training will be provided for the right candidate).
- You are passionate about agriculture, business or the industrial field,
- Functional French : an asset in order to serve the French-speaking clientele related to the position;
- Verbal communication skills, active listening, understanding of the client’s needs, organized (ability to coordinate many requests simultaneously) and a passion for customer service and sales!

Join our team of over 550 employees and build your EXTRAORDINARY career—with us!

Send your CV via Auto-jobs.ca.