Receptionist

Job title: Receptionist – Automotive Industry
Location: PORSCHE WEST ISLAND
Department: Front SHOWROOM / Administration
Reports To: SALES Manager / Service Manager

Job summary:

The Receptionist serves as the first point of contact for customers, vendors, and visitors at the automotive dealership or service center. This role is responsible for greeting guests, managing multi-line phone systems, scheduling appointments, and providing administrative support to ensure smooth daily operations and excellent customer service.

Key responsibilities

- Greet and welcome customers and visitors in a friendly and professional manner.
- Answer and direct incoming calls using a multi-line phone system.
- Schedule service appointments and update customer information in the CRM system.
- Provide basic information about dealership services, departments, and operating hours.
- Maintain a clean, organized, and professional reception area.
- Receive and distribute mail, packages, and internal communications.
- Assist the service and sales departments with administrative tasks such as filing, data entry, and document preparation.
- Monitor visitor logs and ensure proper sign-in procedures when required.
- Handle customer inquiries and direct concerns to the appropriate department.
- Support office operations by ordering supplies and assisting with general clerical tasks.

Required qualifications

- Previous experience in a receptionist, front desk, or customer service role (automotive or dealership experience preferred).
- Experience operating a multi-line phone system.
- Basic computer skills and familiarity with CRM software or scheduling systems.
- Strong communication and interpersonal skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Professional appearance and positive attitude.
- French and English Language Spoken and Written a Must.

Hours :

- Monday Through Friday
- 4pm till 8pm
- Additional hours may be needed to fill in during Summer Vacations.

Send your CV via Auto-jobs.ca.

- High School Diploma or equivalent.