Business Analyst

JOB PURPOSE

Reporting to the Senior Manager, Analytics & Forecasting, this role is intended to support Mevotech with meaningful analytics to help drive customer/brand strategy and related business decisions. A successful candidate will help standardize the team approach, build out required reporting, as well as supporting the team on operational topics.

The Business Analyst, Customer Strategy will collaborate internally within the Product Management team and with other departments including Cataloging, IT, Sales and Marketing (and other teams as required).

KEY DUTIES AND RESPONSIBILITIES
 

• Collaborate cross-functionally to execute on business/customer strategy goals
• Analyze 'big data' to summarize and report findings and provide support to our internal sales team on customer strategy
• Maintenance of internal reporting and analytics tools to support business development
• Identify gaps and document processes for training purposes
• Support day-to-day operations as required (customer inventory optimization, customer returns, activity tracking, etc.)
• Assist with Special Markets activities - participate in regular working group meetings, validate/track incoming POs, co-ordinate customer activity/deliveries
• Business case support for new custom business inquiries (custom parts, bulk delivery, etc.)
• Improve inventory optimization efficiency and quality - data integrity/validation, as well as updating, formatting, and reporting
• Scheduled inventory/opportunity reporting for key customer accounts
• Maintenance of our inventory optimization tool, including user support/documentation and communicating updates
• Other ad-hoc analysis as required to support customer strategy

QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS

• University Degree or College diploma
• 2-5 years of relevant work experience
• Experience in the automotive industry and/or aftermarket parts is an asset, but relevant analytical experience in any industry is paramount
• Comfortable managing "big data" with an aptitude for summarizing large data sets to distill actionable key elements for management and/or field staff
• Strong SQL querying skills, including experience working with Snowflake or similar SQL-based data platforms. Hands-on experience with Power BI for reporting and data visualization is required. Familiarity with Tableau, Microsoft Access, and PowerPoint is considered an asset. Experience with KNIME is a plus.
• Problem solver with the ability to assess a situation and provide a data-centric solution
• Strong written and verbal communication skills
• Comfortable presenting analyses within the team and with management
• Exceptional spreadsheet (Excel) and data analysis capabilities required
• Able to manage multiple deadlines and deliverables

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Standard office setting
• Hybrid - 4 days onsite