City Fleet Generalist

The City Fleet Generalist (CFG) is responsible for providing support to all positions within the city team. The primary focus will be support for city dispatchers and planners while monitoring the assigned fleet, looking and acting upon opportunities to improve Driver productivity, equipment utilization, inactivity at customer's pools and yard utilization. The incumbent will possess strong leadership skills and will utilize their dispatch and planning expertise to analyze and identify process improvement opportunities to create efficiencies within the city team. The CFG will work closely with all teams within Bison, continually assessing established processes by recognizing current and potential issues and needs. 

Specific Responsibilities include:

Core Accountabilities/Responsibilities:
 

• Determine city pool requirements for the day and communicate to planning teams.
• Support and/or complete yard audits while communicating/solving inaccuracies.
• Audit planning sheets looking for cross dock opportunities in order to move equipment back to the correct region or free up equipment based on current needs.
• Audit planning sheets looking for opportunities to improve planning efficiency and yard utilization.
• Run trailer inactivity report and follow-up with CSR's to have empty trailers picked up.
• Review available ABL equipment in the Edmonton City Network and advise on opportunities to direct them back to home locations.
• Investigate trailer GPS location mismatches.
• Act as an escalation point for issues within the city.
• Provide coverage for lunch periods, sick days or vacation time for all city positions.
• Any other duties that may be assigned from time to time, on a daily or permanent basis.

City Operations Support:
 

• Monitor the dispatch sheet, looking at drivers next plans to identify any potential late pickups or deliveries.
• Update driver's ETA's within system to show accurate times for available power.
• Monitor planning sheets to ensure booked appointments have been updated and follow-up with CSR's on any discrepancies.
• Monitor company drivers while planning in order to control overtime.
• Process satellite messages as required.
• Dispatch and manage cartage company drivers.
• Manage ABL carriers entering or leaving the city terminal.
• Manage messages and emails from city drivers that are shunting.
• Review previous days' late deliveries looking for root cause and highlighting any opportunities to the appropriate team.
• Complete A30 pay in a coverage capacity.
• Work with and coach the Driver group regarding process and changes while documenting in DIMS.

Operational Improvement:
 

• Responsible for working with the City Manager to identify process and business improvement opportunities within the City Team. This will include gaining a full understanding of current processes and working with the Operations group to identify potential solutions and implement action plans to improve daily efficiencies.

Training: 
 

• This involves assisting the City Manager with the general and specific training of all new and current city Planning & Dispatch staff. This includes: New staff as per the training schedule and Ongoing training for current staff as scenarios arise, or as they are identified by the City Manager.

Our Ideal Candidate will possess:
 

• 1-3 years of previous transportation or logistics experience is an asset.
• Excellent interpersonal and communication skills.
• Proven analytical and critical thinking skills.
• Excellent problem-solving abilities.
• Demonstrated skills in aligning goals with strategic direction to achieve targeted business results.
• Proven team player with the ability to work effectively in cross-functional teams and to develop and maintain collaborative working relationships.
• Strong knowledge of company goals, work direction, and practices.
• Excellent knowledge of North American geography.

Shift Available: Monday to Friday 09:00 - 18:00 with flexibility for weekend coverage.

This job is classified under NOC Code: 14404.

Why Bison: 
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison: 
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.