Fleet Quality & Claims Coordinator

About the Job

Company Overview - Clearway Rentals Inc.

Clearway Rentals is not your typical workplace.

We are a family-owned and operated company that has proudly served the Fraser Valley for over 65 years. We are the #1 supplier of vehicles to the Movie Industry, and we continue to evolve and grow in exciting ways.

What makes us different?

 

• We genuinely care about our people - our team members feel appreciated and valued.
• We combine professionalism with personality - we work hard, have fun, and enjoy coming to work.
• We offer stability, growth, and long-term opportunity.
• We are innovative, forward-thinking, and constantly improving.

If you're looking for a career - not just a job - this could be the opportunity for you.

Position Overview:

The Fleet Quality & Claims Coordinator - Langley is a detail-oriented problem solver who serves as the quality control hub between the Langley rental team, Productions, and the Claims department.

This role plays a critical part in protecting company assets by ensuring vehicle inspection videos meet Clearway standards and that damages are properly identified, documented, and validated.

You will:

 

• Oversee Record360 vehicle inspection video quality control.
• Review and do pre- and post-rental inspection videos to determine new or missed damages.
• Ensure videos are stable, thorough, properly paced, and cover all required vehicle areas.
• Identify areas requiring additional focus or retraining.
• Act as the liaison between Rentals, Productions, and Claims.
• Continuously train and coach staff across all locations on vehicle inspection video standards to ensure compliance and consistency.
• Assist with incident reports.
• Support Claims in validating damage on vehicles located at the Langley branch.
• Report directly to the Langley Manager regarding quality standards and compliance.

This is a key accountability role within the Langley operation.

Your Personality & Strengths:

You are:

 

• Personally motivated and eager to grow.
• Looking for a stable career with long-term opportunity.
• Detail-oriented and process-driven.
• Comfortable holding standards and maintaining accountability.
• Optimistic and energized by multitasking.
• Strong in customer service and relationship-building.
• A team player who works well cross-departmentally.
• Organized and confident in communicating professionally.

Qualifications:

 

• Available to work five days per week, Monday through Friday.
• Based at our Langley locations.
• Computer savvy and able to quickly learn new systems (Record360 proficiency is an asset).
• Customer-service oriented - customers ask for you by name.
• Valid Class 5 Driver's License.
• Clean Driver's Abstract.
• Professional demeanor that builds customer confidence.

Compensation & Benefits:

 

• $21-$22 per hour.
• Personal rental vehicle benefits.
• Discounted automotive repair rates.

About the Company

Clearway is a family owned and operated company that has been in business since the 50's we have an amazing and unique culture that strives to empower our employees to become the best versions of themselves. We offer competitive wages and a comprehensive benefits package with lots of opportunity for growth within the company. For this position we are looking for a strong self-starter with a growth mindset who has strong organizational skills with experience in web design and data analytics.