Follow-up & Appointment Clerk

At Groupe Lauzon, our commitment goes far beyond customer service, sales, and vehicle repairs. We are committed to offering our employees opportunities to fully develop their professional potential and pursue careers that reflect who they are within a family business where the priorities are focused on well-being, respect, enjoyment, and personal growth!

Through initiatives such as our “Performance and Mobilization Meetings” dedicated to supporting your professional development, as well as the “Lauzon Internal Experience” program to celebrate key events with your colleagues, we ensure that your experience within our organization is stimulating, rewarding, and exciting.

With us, you are not just a number; you are an integral part of the Lauzon Family.

The Lauzon Group comprises six dealerships representing three of the most prestigious German brands: Audi, Porsche, and Volkswagen. These exciting brands are renowned for manufacturing high-end vehicles that offer exceptional performance in their respective categories.

Visit your future work environment by clicking on the following link: https://youtu.be/1Msq0aKzLNs.

Responsibilities:

- Contact target customers to schedule their service appointments.
- Answer incoming calls to schedule appointments for our service departments.
- Perform all other related tasks as required by the department.

The candidate must be able to communicate in English, both verbally (intermediate) and in writing (beginner), in order to meet the needs of our English-speaking customers.

Requirements:

- You have experience and skills in customer service, preferably over the phone (in a car dealership, an asset);
- You are organized, thorough, and diligent;
- You are outgoing and dynamic.

Notes:

- A modern and streamlined work area;
- Opportunities for advancement within the Group;
- Employer recognition programs;
- Group insurance with employer contribution;
- Six paid days off during the holiday season;
- 8 paid sick days per year;
- A range of employee benefits;
- A free on-site gym;
- Employee discounts;
- And much more!

Internal reference: 33105.

Send your resume via Auto-jobs.ca.