Sales Representative - Pre-Owned Vehicles

At Honda Blainville, a member of Groupe Leclair, our decisions and our way of working are based on three fundamental values: respect, kindness, and commitment.

Respect, both for our customers and our colleagues, translates into a professional, transparent, and structured approach.
Kindness guides the way we support each customer in making an important decision.
Commitment (loyalty) means that we keep our word, take responsibility, and work as a team toward common goals.

We are looking for a Pre-Owned Vehicles Sales Representative who embodies these values on a daily basis: a high-performing, disciplined person who is committed to their customers and loyal to their team, and who wants to help build a dealership that is recognized as much for its results as for the human quality of its service.

Responsibilities:

- Welcome customers to the dealership and quickly establish a climate of trust.
- Respond effectively to internet inquiries and incoming leads (AutoTrader, CarGurus, website, etc.) according to industry best practices.
- Use Activix CRM rigorously: daily follow-ups, structured reminders, appointment scheduling, and complete pipeline management.
- Present and advise customers on Honda and all other brands of vehicles, highlighting their features, benefits, and market positioning.
- Conduct professional and structured test drives.
- Accompany the customer through every step of the purchasing process.
- Offer all products that are likely to be marketed to customers.
- Negotiate and close sales with professionalism and transparency.
- Work closely with the manager to involve them in each of your transactions.
- Work closely with the F&I department to optimize the customer experience and profitability.
- Provide post-delivery follow-up to promote customer loyalty and referrals.
- Maintain up-to-date knowledge of the automotive market and trends.
- Actively participate in team meetings and performance reviews.

Requirements:

- Excellent sales and customer service skills.
- Strong ability to generate appointments from internet or telephone leads.
- Impeccable CRM discipline.
- Dynamic, independent, and proactive.
- Goal-oriented and focused on continuous improvement.
- Ability to work as part of a team in a structured environment.
- Bilingualism (fluent French and functional English) required.

What we offer:

- Professional environment focused on performance and collaboration.
- Management culture based on kindness, commitment, and respect.
- Structured supervision and clear performance indicators.
- Large inventory of used vehicles, all brands.
- Opportunity for growth within a growing organization.

Send your resume via Auto-jobs.ca.