Claims Officer

At Groupe Lauzon, our commitment goes far beyond customer service, sales, and vehicle repairs. We are committed to offering our employees opportunities to fully develop their professional potential and pursue careers that reflect who they are within a family business where the priorities are focused on well-being, respect, enjoyment, and personal growth!

Through initiatives such as our “Performance and Mobilization Meetings” dedicated to supporting your professional development, as well as the “Lauzon Internal Experience” program to celebrate key events with your colleagues, we ensure that your experience within our organization is stimulating, rewarding, and exciting.

With us, you are not just a number; you are an integral part of the Lauzon Family.

The Lauzon Group comprises six dealerships representing three of the most prestigious German brands: Audi, Porsche, and Volkswagen. These exciting brands are renowned for manufacturing high-end vehicles that offer exceptional performance in their respective categories.

Responsibilities - Reporting to the service manager, your main duties will be:

- Completing the necessary documents for processing claims, forwarding them to the manufacturer or supplier, and following up on them;
- Ensuring that the amounts claimed meet the manufacturer's or supplier's standards;
- Following up on claims to obtain prompt payment;
- Analyze claims rejected by the manufacturer or supplier and, if necessary, resubmit them as soon as possible or obtain authorization to write them off;
- Analyze and review credits;
- Provide the accounts receivable manager with the documents for processing accounting entries, receivables, payments, and credits related to warranties;
- Train internal staff on warranty provisions or changes;
- Stay informed of all manufacturer recalls and bulletins;
- Perform all other duties related to the responsibilities of the position.

Requirements - The candidate must:

- Have intermediate proficiency in English, particularly in reading and writing, in order to effectively read, interpret, and write manufacturer communications;
- Have knowledge of automotive mechanics (required);
- Have experience in claims management with an automotive manufacturer, an asset;
- Be comfortable working with different computer platforms;
- Have strong analytical and attention to detail skills.

Notes:

- Highly competitive compensation;
- Group insurance with employer contribution;
- Bright and clean work environment;
- Employee benefits;
- 8 paid sick days;
- 6 paid days off during the holiday season;
- State-of-the-art facilities;
- Ongoing training in the latest automotive technologies;
- Free on-site gym;
- And much more!

Internal reference: 33137.

Send your resume via Auto-jobs.ca. Only selected candidates will be contacted.