Assistant Sales Manager - New Vehicles

For over 40 years, our car dealership in Boisbriand has stood out for its commitment to customer service and the quality of the vehicles we offer. We offer our customers a pleasant shopping experience, supported by a team of passionate employees. We are also committed to maintaining transparent and honest business practices. Joining our team means becoming part of a company that values the well-being of its employees and their professional development, while actively participating in the local community.

We are looking for a passionate, organized, and excellence-oriented Assistant New Vehicles Sales Manager to support management in the day-to-day running of the department and the achievement of objectives.

Responsibilities:

Sales leadership and management:

- Greet each customer who visits the showroom.
- Help advisors close deals.
- Support the Sales Manager in planning, executing, and monitoring Subaru sales strategies.
- Ensure rigorous monitoring of key indicators: volume, margin, CSI, inventory turnover, advisor performance.
- Oversee lead management (web, phone, showroom) and optimize the speed and quality of follow-ups.
- Actively participate in management meetings, performance reviews, and strategic decisions.
- Ensure files comply with internal standards and policies.

Team management and development:

- Provide ongoing coaching to advisors to improve their knowledge of Subaru products, customer approach, and sales techniques.
- Participate in the recruitment, integration, and training of new advisors.
- Maintain a positive, collaborative work environment focused on sustainable performance.
- Foster a culture of transparency, integrity, and exemplary customer service.

Inventory management:

- Collaborate on order planning based on Subaru allocations, market trends, and dealership needs.
- Optimize showroom and lot presentation, highlighting the distinctive features of the Subaru lineup.

Customer experience and Subaru compliance:

- Ensure an exceptional customer experience, consistent with the company's values: kindness, commitment, and respect.
- Intervene in sensitive situations or complaints to ensure a quick and professional resolution.
- Ensure compliance with Subaru Canada standards, sales processes, and legal requirements (AMF, OPC, etc.).
- Promote programs (warranties, protections, accessories, after-sales services) in a consistent and responsible manner.

Requirements:

Education and experience:

- Minimum of 3 to 5 years of experience in automotive sales, ideally in a recognized brand environment.
- Experience in supervision, coaching, or team management.
- Knowledge of Subaru sales processes or a keen interest in the brand (a major asset).
- Proficiency in CRM and DMS tools and lead management platforms.

Required skills:

- Motivational leadership, ability to inspire and structure a team.
- Excellent communication skills, active listening and management of sensitive situations.
- Strong results-oriented approach, while maintaining a human and respectful approach.
- Administrative rigor, organizational skills and attention to detail.
- Bilingualism (French/English) according to customer needs.

Conditions and benefits:

- Competitive salary with attractive commission structure.
- Employee benefits and internal programs.
- Opportunities for advancement within a solid and growing group.
- Professional, dynamic, and excellence-oriented work environment.

Internal reference: 33117.

Send your resume via Auto-jobs.ca.