Service Advisor

Join the Kia Sainte-Julie team!
Position: Service Advisor.

Under the Service Manager's supervision, you will be the primary point of contact between our customers and the workshop. You will play a key role in the customer experience by providing professional, friendly, and efficient service.

Your daily tasks:

    • Greet customers with a smile and collect information about their vehicle;
    • Open and close work orders;
    • Ensure communication between the customer and the Technician;
    • Keep the customer informed throughout the work;
    • Clearly explain repairs and costs;
    • Advise customers on vehicle maintenance;
    • Build trust and maintain a high level of satisfaction;
    • Perform other related tasks as needed.

Required profile:

    • Good knowledge of mechanics;
    • Outstanding customer service skills;
    • Ability to advise and sell additional services;
    • Patient, calm, and a team player;
    • Minimum of 2 years of experience in service sales;
    • Comfortable with computers (SERTI is an asset);
    • Valid driver's licence;
    • Any combination of training and experience will be considered.

What we offer:

    • Day shift;
    • Salary to be discussed based on experience with bonus plan;
    • Stimulating work environment;
    • Opportunities for advancement within Groupe Couture.

Ready to take on the challenge?

Send your application via Auto-jobs.ca.