Service Advisor

Job description: Service Advisor
Department: Service
Business sector: Watercraft and motor vehicles

WORK SCHEDULE:
Hours: 8 a.m. to 5 p.m., Tuesday to Saturday.

JOB TYPE:
Permanent, full-time position.

Serving the Sainte-Adèle region, Desjardins Marine is a leading company offering new and used boats and motorized vehicles, as well as a wide range of accessories. Desjardins Marine has a staff of about 30 employees and offers a dynamic and professional work environment.

RESPONSIBILITIES:

- Greet customers, respond to their needs, and answer the phone;
- Promote our specials and preventive maintenance services;
- Prepare estimates for repairs to customers' vehicles;
- Open, update, and close work orders;
- Follow up on repairs on a systematic basis;
- Perform all other duties related to the job.

EDUCATION/EXPERIENCE:

- Asset – experience in a similar position.
- Asset – experience in the boat and recreational industry.

SKILLS:

- Strong customer service skills;
- Communication skills;
- Ability to manage multiple files at the same time;
- Excellent stress resistance;
- Courtesy, discretion;
- Strong teamwork skills;
- Autonomy;
- Professionalism;
- Bilingualism;
- Good memory;
- Knowledge of Office suite (Word and Excel).

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- Essential – High School Doploma or higher required;
- Asset – Service Advisor diploma.