Follow-ups Clerk

Valleyfield Honda is hiring a Follow-up Clerk!

Are you comfortable on the phone, enjoy interacting with people, and know how to follow up effectively? We want your voice and your professionalism!

At Valleyfield Honda, customer follow-up is essential: it's thanks to you that our customers feel listened to, well taken care of, and confident. Your role has a direct impact on their satisfaction and loyalty.

Your day-to-day responsibilities:

    • Make follow-up calls to customers (sales and service);
    • Confirm and schedule appointments;
    • Follow up with customers after visits or service calls;
    • Update customer files in the system;
    • Provide courteous and professional customer service;
    • Collaborate with the sales and service teams.

The profile we are looking for:

    • Comfortable on the phone and with customer communications;
    • Excellent oral communication skills;
    • Organizational skills and attention to detail;
    • Independence and reliability;
    • Positive attitude and customer service orientation;
    • Experience in follow-up or customer service (an asset).

Why choose Valleyfield Honda?

    • Competitive salary based on experience;
    • Benefits;
    • Professional and structured work environment;
    • Dynamic and respectful team;
    • Training and coaching;
    • Opportunities for advancement;
    • On-site gym.

Make a difference in the customer experience, one call at a time. Apply now and join the Valleyfield Honda team!

Schedule:

    • Full-time;
    • Monday to Thursday from 7:30 a.m. to 5 p.m.;
    • Friday from 7:30 a.m. to 2:30 p.m.

Application:

Interested candidates are invited to contact us or send their resume via Auto-jobs.ca (tel: 450-373-2924 ext. 300).