Liaison Agent

We are looking for a Liaison Agent to serve as the essential link between our customers, insurers, and the workshop team.

Responsibilities:

    • Greet customers and provide excellent customer service;
    • Follow up on files with insurance companies;
    • Communicate work progress to customers;
    • Coordinate information between the workshop, estimators, and insurers;
    • Manage calls, emails, and administrative documents related to the file.

What we are looking for:

    • Excellent communication and customer service skills;
    • Organizational skills and attention to detail;
    • Comfortable with various auto body software programs (Nexera, Audatex, Mitchell, etc., an asset);
    • Ability to manage multiple files at once.

Conditions:

    • Full-time position;
    • Competitive salary based on experience;
    • Professional and friendly work environment;
    • Dynamic and respectful team.

Send your resume via Auto-jobs.ca.