Warranty Administrator / Customer Service

We are looking for an attentive and diligent person to join the service department team at A. Chalut Auto Ltd. The Warranty Administrator works mainly on the computer and is in contact with customers, Service Advisors, and Mechanics.

The position is full-time, daytime, Monday to Friday.

Main duties:

- Close files;
- Submit daily claims within a specific time frame;
- Bill customers;
- Reconcile rejected claims;
- Ensure claims are compliant;
- Replace technical advisors during lunch breaks and vacations;
- File documents;
- Follow up on courtesy vehicles;
- Manage scrap;
- Perform other related tasks.

We are looking for someone who is:

- Organized;
- Diligent;
- Comfortable with people;
- Comfortable working with computers;
- Patient, empathetic, and has good judgment.

Experience:

- Basic knowledge of auto mechanics;
- Experience as a Service Assistant or Claims Manager or in a related position in the service department;
- Customer service;
- Administrative work;
- Knowledge of Serti (an asset).

Salary will be discussed based on experience.

Chalut Auto Ltd. is a family-owned business that has been in operation for nearly 60 years. The dealership offers a variety of Chevrolet, Buick, GMC, and Cadillac vehicles. It is also a Volvo parts and service franchise dealer. A. Chalut Auto Ltd. offers all services under one roof: sales, mechanical workshop, parts, and a body shop under the CarrXpert banner.

Send your resume via Auto-jobs.ca.