Body Shop Manager - Surrey
Job details
Job description
Join our team as a Body Shop Manager and become the face of Velocity Truck Centres - delivering exceptional service.
What We Offer:
- Attractive Compensation: Exceptional Salary with bonus plan ( D.O.E.)
- Work-Life Balance: Generous accrued vacation time.
- Financial Security: Plan for the future with employer RRSP matching or Pension plan
- Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.
Principal Responsibilities:
- Develops annual budget and financial forecasts; monitors expenditures and revenue
- Analyzes monthly performance reports and implements strategies to improve profitability
- Oversees daily operations including scheduling, workflow, and resource planning
- Monitors technician productivity, efficiency, and overall work quality
- Hires, trains, mentors, and evaluates body shop staff, ensuring ongoing development
- Manages estimates, invoicing, and insurance claim tracking with attention to accuracy
- Enforces company policies, safety standards, and regulatory compliance
- Provides regular updates to senior leadership and participates in management meetings
- Reviews and closes repair orders, tracks work in progress, and ensures timely billing
- Identifies new revenue opportunities and process improvements
- Establishes performance goals and communicates expectations clearly to the team
- Builds and maintains positive relationships with customers, suppliers, and insurance partners
Required Qualifications:
- Red Seal Certification as a Body Shop Technician
- Minimum of seven years' experience in the heavy-duty truck body shop industry
- Proven leadership experience in a body shop or service management role
- Strong customer service background with experience in client-facing situations
- Proficiency with Microsoft Office Suite (Word, Excel) and dealership management software
- In-depth understanding of estimating processes, repair procedures, and insurance protocols
- Knowledge of federal, provincial, and local regulations impacting body shop operations
Who We Are:
Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.
Velocity Truck Centres is an equal opportunity employer.
Training
