Job details
Job description
ABOUT US
Dilawri Group of Companies is Canada's largest automotive group, representing over 35 brands at more than 80 franchised dealerships. We are dedicated to providing exceptional customer service and fostering a culture of innovation and excellence. Join our team and become part of an organization that values people, performance, and community.
ABOUT THE ROLE
We are looking for a Sub-Prime Finance Manager to join our team at Dilawri Group of Companies. The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our growing team.
Key Responsibilities:
• Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
• Utilization of dealership management systems and procedures to deliver exceptional customer service.
• Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
• Read, understand and adhere to all rules, regulations and procedures as required by the employer.
• Work in strict compliance with the laws of {PROVINCE} and Canada.
• Ensure all work performed is thorough, accurate and completed on time.
• Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
• Maintain all reports and records as required by the manufacturer, dealership and suppliers.
• Attend sponsored training as scheduled.
• Ensure quotes for products and services are competitive.
• Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
• Keep customers and staff updated on the progress of a vehicle delivery.
• Consistently meet and exceed customer expectations.
• Handle and resolve customer complaints in a courteous and professional manner, ensuring a positive outcome and maintaining a high level of customer satisfaction
ABOUT YOU
• Valid AMVIC certification an asset.
• Previous experience in a Sub Prime division is an asset
• Possess a valid driver's license and a clean driving record.
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Excellent listening skills.
• Self-motivation with excellent work ethic
• Ability to problem solve and high attention to detail.
• Loves a fast-paced environment.
• Computer skills and understanding of technology.
• Experience with Dealership Management Systems considered an asset
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and development
• A support and inclusive work environment
If you are searching for an opportunity to grow your career while adding value to our team - this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.
Dilawri Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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