Assistant Service Manager - St-Hubert

If you are passionate about achieving your goals and managing a team, Olivier Ford St-Hubert has the perfect job for you!

As the service department's Assistant Manager, you will be responsible for:

- Supporting the Director of Service in the day-to-day management of the department;
- Providing exemplary customer service and handling complaints;
- Optimizing operational efficiency: schedule management, productivity, quality of work;
- Act as a coach, motivate and support the entire department team;
- Ensure profitability and the achievement of departmental objectives;
- Perform certain duties of a technical advisor: greet customers, gather the necessary information to determine the repair and maintenance needs of customers' vehicles, and sell maintenance services according to customer needs.

Requirements:

- Relevant experience in the automotive service department (Service Advisor, Assistant Manager or similar role);
- Knowledge of Serti software (an asset);
- Excellent customer service skills;
- Results-oriented, performance-driven, and focused on customer satisfaction;
- Excellent communication and organizational skills.

Benefits:

- Group insurance plan;
- Dental insurance;
- Medical and paramedical insurance;
- Travel insurance;
- Employee assistance program;
- Long-service recognition gifts;
- Ongoing education;
- Company events;
- Onsite parking;
- Attentive Manager;
- Dynamic team.

Other benefits:

- Telemedicine: ability to reach a healthcare professional 24 hours a day;
- A welcoming, stimulating, dynamic, and collaborative work environment;
- Support to help you achieve your goals;
- Opportunities for advancement within the company and our dealership group;
- Employee awards in the sales and service departments at all of our group dealerships.

If you are interested in this position, we invite you to apply directly online via Auto-jobs.ca! Only selected candidates will be contacted.

Internal reference: 32506.