Service Advisor

Become a key technical advisor at Joliette Dodge!

Position: Technical Advisor - expertise and customer service at the heart of the action!

Do you have a passion for cars and a talent for explaining technical solutions in a straightforward way? Joliette Dodge has a place for you on our team!

What we offer :

- An exceptional customer experience - You'll be the essential link between the customer and our technicians, ensuring that every repair is properly explained and carried out.
- Continuous development - Regular training to keep you up to date with the latest technologies and methods in the automotive sector.
-A key position in the workshop - You'll be responsible for technically greeting customers, diagnosing, monitoring repairs and advising on necessary maintenance.

Your missions:

- Diagnose and advise: You listen to customers, analyze their needs and suggest the technical solutions best suited to their vehicle.
- Follow-up repairs: You manage workshop work, coordinating tasks with technicians and ensuring rigorous follow-up.
- Clear explanation of repairs: You communicate with customers to explain necessary repairs, detailing costs and timescales in a transparent way.
- Customer service excellence: You ensure that every customer leaves the workshop satisfied, with a positive experience and a perfectly repaired vehicle.

Ideal profile:

- You have technical experience (in automotive mechanics, for example) and the ability to explain technical concepts clearly and simply.
- You are an excellent communicator, able to interact with customers in a professional and reassuring manner.
- You enjoy working in a team and are able to coordinate several tasks at the same time.
- You're organized, rigorous and focused on customer satisfaction.

Why choose Joliette Dodge?

- A passionate team - Join a group where passion for cars and excellent service are at the heart of our daily work.
- Competitive benefits - Attractive salary, benefits and opportunities for progression.
- Career and development - Real opportunities to develop your skills and advance within the company.

Are you ready to take up the challenge and join a team where your expertise will make all the difference? Apply today via Auto-jobs.ca and be part of the Joliette Dodge adventure!