PARTS ADVISOR

Drive Your Career Forward with Bannister - We're Hiring a Parts Advisor

Do you thrive in a fast-paced environment where accuracy and great service keep everything running smoothly? At Bannister Automotive Group, we're not just supplying parts - we're building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada's Best Managed Companies, we're proud to be a family-owned group where your growth matters and your contributions are seen.

We're currently looking for a Parts Advisor to join our team. If you're detail-oriented, service-driven, and ready to be a key player in a collaborative shop environment, this could be the opportunity you've been waiting for.

The Drive Ahead
 

• Greet and assist retail, wholesale, and internal service customers in a professional and timely manner
• Use manufacturer and aftermarket catalogs to identify and order parts
• Receive, ship, and organize parts inventory with accuracy and attention to detail
• Process parts orders, invoices, returns, core charges, and warranty claims
• Coordinate with service technicians to ensure timely delivery of parts for repair orders
• Respond to parts inquiries via phone, email, and in person
• Maintain a clean, organized parts department and stockroom
• Monitor special-order parts and follow up with customers regarding arrival and installation

Performance Essentials
 

• Minimum 1 year of parts advising experience in a dealership or similar environment
• Strong automotive knowledge with the ability to identify and recommend appropriate parts
• Excellent communication, customer service, and problem-solving skills
• Comfortable using DMS software (PBS/CDK experience preferred)
• Ability to multitask and stay organized in a fast-paced environment
• Valid driver's license with a clean abstract
• Full-time availability - typically Monday to Friday (approx. 40 hours/week)

Bannister Accessories
 

• Competitive wages based on industry benchmarks
• Extended benefits package, including health, dental, and vision care
• Group RSP contribution program for long-term financial support
• Unlimited career growth across the Bannister Automotive Group - internal candidates are prioritized
• Ongoing training and professional development

Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.