Service Advisor

AtSteele Auto Group, we believe work should mean more. Here, you're not just doing a job, you're part of something bigger. We're proud to deliver theBest Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You"-your passion, your purpose, your potential.

Steele Jaguar Land Rover Halifax is seeking a Service Advisor to join our team!

As a Service Advisor with Steele Jaguar Land Rover Halifax, you will be the primary point of contact for customers seeking vehicle maintenance or repairs. Your responsibilities will include greeting customers, assessing vehicle issues, providing cost estimates, and coordinating service appointments. If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.

Hourly Wage Range: $19.65 - $23 per hour, plus Performance Bonus

Responsibilities include but are not limited to:

 

• Determine automotive problems and services by listening to customers' descriptions of symptoms and clarifying descriptions of problems
• Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
• Develop estimates by costing materials, supplies, and labor
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
• Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns
• Maintain automotive records by recording problems and corrective actions planned
• Update job knowledge by participating in educational opportunities; reading manufacturers' publications
• Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Requirements:

 

• At least two years of customer service experience
• Previous experience in an Automotive Service Advisor role is considered an asset
• Strong interpersonal skills: a good listener who can cultivate relationships
• Excellent communication skills
• Ability to work in a team-driven environment
• Good organization and learning skills
• Valid driver's license with acceptable driver's abstract

Why You'll Love Being Part of Steele Auto Group:

At Steele Auto Group, you're not just joining a company, you're joining a community. We're all about:

 

• A Supportive Team - We've got your back from day one.
• Flexible Health & Dental Plans - Six cost-shared options, to fit your unique needs.
• Employee Discounts - On vehicles, service, and parts.
• Retirement Savings - 4% Employer-matching (up to 5% after 5 years).
• Fast-Paced, Fun Vibes - No two days are the same - and we like it that way.
• Career Growth - We promote from within and invest in your future.
• Forward-Thinking Culture - Innovation and initiative are rewarded.
• Mental Health & Wellness Support - 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).

Steele Auto Group is more than just a workplace-it's a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.

Based in Halifax, Nova Scotia

Learn more about us at www.steeleauto.com

How to Apply? its as easy as 1, 2, 3:

 

1. Click the link to apply, Steele Auto Group Careers
2. Sign in (top right corner) and create your profile,
3. Upload your resume

In 2 minutes the Steele Auto Group career world is right at your fingertips!

Step into a role where excellence is the standard. Apply today and be part of something extraordinary.

We can't wait to meet YOU!