Body Shop Estimator

The Opportunity
Lounsbury Chevrolet Moncton is looking for a Body Shop Estimator. We are looking for someone who has previous experience doing insurance adjustments or has worked as an appraiser.

This role requires a lot of interaction with customers, so we are seeking a polite, friendly, and well-mannered individual to represent our company and the Chevrolet brand.

Why work for us?
Lounsbury Chevrolet in Moncton is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:
 

• Competitive Wages
• Group Benefits Plan, including health, dental, vision, life insurance, short-term disability, and long-term disability, that start on the first day of work (no waiting period)
• Paid Vacation and Sick days (vacation is negotiable based on experience)
• Company Pension Plan (after 6 months)
• Employee discounts on cars, services, and Lounsbury Furniture
• Career growth and continuous development

 Responsibilities

• Knowledge of Audatex or Mitchell Estimating Systems, with the capability to write a detailed automotive repair estimate
• Greet customers in person and on the phone, offering assistance as needed and updating them on the status of repairs
• Schedule appointments with customers
• Open and close work orders and assist with final billing
• Assist with parts ordering and receiving
• Collect payment from customers and issue receipts
• Assist in the daily shop production, including quality control of all vehicles being repaired
• Inspect finished repairs/work before the vehicle is given back to customer

Qualifications

• High school diploma or equivalent is required.
• Additional education in Automotive courses or certification will be an asset.
• Experience in auto body experience
• Minimum 2 years of experience in automotive estimating
• Minimum 2 years of experience in customer service
• Previous software experience in Audatex, Mitchell I-car training will be an asset.
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Can effectively communicate automotive issues clearly
• Must have a valid driver's license and a clean driver's abstract