Director, Fixed Operations - Capital Ford Lincoln, Winnipeg
Job details
Job description
Company:
Capital Ford Lincoln (Winnipeg)
Ready to lead, drive results, and elevate customer experience?
Capital Ford Lincoln is looking for a Director, Fixed Operations to turbocharge the engine that keeps our dealership running strong.
If you're a hands-on leader who thrives on efficiency, team development, and delivering results this is your opportunity to make a real impact.
What You'll Do
- Lead and motivate Service & Parts teams to deliver outstanding customer experiences
- Expertly coach and mentor Service & Parts leaders to drive employee engagement and customer satisfaction
- Set and achieve department goals tied to performance and growth
- Prepare and maintain budgets and forecasting alongside Department leaders
- Build a culture of accountability, teamwork, and continuous improvement
- Present objectives and progress to Executive and fellow Capital Automotive Group teams
- Identify opportunities and lead implementation to improve fixed operations departments
- Build and maintain positive relationships with manufacturer, vendors, and other external partnerships that support dealership operations
What You Bring
- 5+ years' leadership experience in automotive service and/or parts (ag, heavy-duty, or truck/trailer considered)
- Proven ability to manage budgets, people, and performance metrics
- Strong communication, organization, and problem-solving skills
- Customer-first mindset and passion for the automotive industry
- Experience with Tekion or other DMS software is an asset
- Valid Class 5 driver's license and acceptable driving record
Why Capital?
- Competitive, performance-based pay ????
- Comprehensive benefits (medical, dental, vision, LTD, life) ????
- Maternity leave top-up & flexible scheduling ????
- Employee Assistance Program & optional RRSP ????
- Training and growth opportunities ????
- Employee discounts on vehicles, parts, and service ????
If you're ready tolead from the front and shape the future of Fixed Operations!
Apply today and drive your career forward with Capital Ford Lincoln Winnipeg.
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.
Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
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