Enablement Content Development Manager

About the Role:

Grade Level (for internal use):
10

automotiveMastermind is seeking a dynamic Enablement Content Developer to create and manage comprehensive sales and product training material for our Commercial understanding team members. This role involves assessing existing training materials and developing innovative resources that align with organizational goals and effectively educate our commercial teams and dealer partners. 

The Role: 

As the Enablement Content Developer, you will be responsible for designing, building, and maintaining high-impact enablement content across Seismic, Thought Industries, and other platforms that support our commercial organization. You'll transform complex product and sales information into clear, engaging, and actionable resources that drive adoption, improve knowledge retention, and empower our Commercial teams to perform at their best, and increase our customers' platform knowledge. 

This role requires a balance of creativity and structure: you'll not only produce high-quality materials such as playbooks, battlecards, training modules, and learning guides, but also implement processes and templates to scale content creation across the organization. 

The ideal candidate excels at the intersection of storytelling, instructional design, and sales enablement-capable of transforming product updates and market insights into content that resonates and delivers measurable business impact. 

What You'll Do: 

 

• Content Creation & Curation

• Design and develop engaging enablement content across multiple platforms.

• Create playbooks, sales guides, customer-facing resources, and product-focused learning assets that simplify complexity and drive adoption.

• Repurpose existing materials into fresh, engaging formats (microlearning, infographics, videos, templates, checklists).

• Instructional Design & Storytelling

• Apply adult learning principles to design experiences that resonate with sales teams and dealer partners.

• Use narrative and storytelling techniques to bring playbooks and learning content to life-helping teams remember and apply concepts.

• Ensure consistency in tone, design, and branding across all enablement content.

• Collaboration & Alignment

• Partner closely with Product Enablement, Marketing, Sales Leaders, and SMEs to translate product and process updates into actionable learning content.

• Act as a bridge between internal teams (Commercial Enablement, Marketing, Product) to ensure content is timely, accurate, and impactful.

• Gather feedback from end users to continuously refine and improve content.

• Content Governance & Maintenance

• Own the enablement content lifecycle: version control, auditing, archiving, and refreshing to ensure accuracy and relevance.

• Maintain structured content libraries in Seismic, Thought Industries, and SharePoint for easy accessibility.

• Measurement & Impact

• Partner with the Enablement Tech Stack Analyst to track engagement and performance metrics.

• Utilize data to continually enhance content effectiveness and learning outcomes.

What You Bring: 

 

• Experience: 3-5 years in content development, instructional design, or enablement within a B2B SaaS or high-growth environment.

• Creative Communicator: Exceptional writing and design skills, with the ability to simplify complex topics into engaging stories and actionable tools.

• Instructional Design Mindset: Skilled in adult learning methodologies and designing for multiple modalities (self-paced, ILT, virtual).

• Digital Savvy: Proficient with tools such as Seismic, Thought Industries (or similar LMS), Microsoft Office, Articulate360, or video-editing/design software.

• Organized & Detail-Oriented: Able to manage multiple projects under tight deadlines with strong prioritization skills.

• Collaborative Partner: Experience working cross-functionally with sales, product, and marketing teams.

• Learner-Centric: Passion for creating content that inspires behavior change and drives measurable outcomes.

• Industry Experience: Familiar with SaaS offerings in retail automotive

About automotiveMastermind:

Who we are:

Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com.

At automotiveMastermind, we thrive on high energy at high speed. We're an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of "Drive" and "Help" have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.

What we do:

Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits: 

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include: 
 

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)