After-Sales Service Manager

At Girard Automobile, we do things simply, but well. For over 100 years, we've been taking care of people as well as their vehicles.

We're looking for someone with experience, capable of assembling a team and making sure everything runs smoothly: from phone calls to detailing. Someone calm, structured, who knows how to listen to both customers and team members.

Your responsibilities:

- Manage the department's teams: telephone reminders, technical advisors, workshop, technicians, detailing;
- Ensure the smooth running of the department and excellent customer service;
- Work with our warranty management provider;
- Develop and retain service customers;
- Monitor performance and optimize operations.

Profile:

- Experience in automotive after-sales service management;
- Mobilizing leadership and a strong sense of customer service;
- Good knowledge of service management software;
- Experience with warranties an important asset.

What we offer:

- Stable and humane work environment;
- Competitive salary + benefits;
- Strategic position in a well-established family business.

Here, we're not in a hurry for the wrong reasons. We take the time to do it right.

And if you feel the same way, we'd love to meet you. Send us your CV via Auto-jobs.ca.