Service Advisor

Position: Service Advisor.

Are you looking for a job that allows you to learn, meet people, have fun, share your ideas, and help customers in a family-like and diverse work environment? Would you like to join one of Canada's most iconic and respected companies? We are 100 years old and we need you!

Job summary:

The Service Advisor works in a fast-paced environment and supports certified auto mechanics in finding and supplying the right parts for auto repairs. This role involves using a computerized auto parts system to estimate repairs, order parts, and control and maintain inventory.

Benefits:

    • Incredibly friendly team;
    • Career advancement opportunities;
    • Profit sharing (conditions apply);
    • Employee discounts;
    • Diverse, inclusive, and safe work environment;
    • Work-life balance;
    • Flexible work schedule;
    • Ongoing training and learning;
    • Scholarship opportunities;
    • Rewards and recognition program;
    • Group insurance plan (conditions apply);
    • Onsite parking;
    • Public transportation nearby;
    • Free coffee;
    • Work for an employer committed to the community;
    • Work for a local company;
    • And much more!

Requirements and skills:

    • No experience necessary! – We will provide all the training you need! You just need to be passionate about cars;
    • Knowledge of current automotive mechanics and technology;
    • Customer-focused;
    • Ability to perform physical tasks, including standing/walking for 8 hours while frequently lifting and carrying merchandise, using a ladder, twisting, turning, and reaching for objects;
    • Strong computer skills;
    • Ability to plan and organize daily tasks;
    • Ability to work shifts (day, evening, weekends, and holidays);
    • Ability to work in a fast-paced environment;
    • Ability to find solutions to problems, adapt and deal with difficult situations, and make decisions;
    • High school diploma (an asset);
    • Knowledge of the automotive parts search system (an asset).

Responsibilities:

    • Ensure that the Auto Center team maximizes the customer experience by providing the right automotive parts in a timely manner;
    • Process requests for parts and tires from certified auto mechanics;
    • Communicate with the Auto Center manager, technical advisors, certified auto mechanics, and installers;
    • Procure and order auto parts, workshop supplies, and products from authorized suppliers;
    • Maintain and monitor inventory accuracy;
    • Check and fill batteries, check starters and alternators;
    • Stock display shelves;
    • Process returns, warranties, and consignment items as needed;
    • Ensure compliance with health and safety regulations.

Send your resume via Auto-jobs.ca.