Pre-Owned Vehicles Sales Manager

For over 40 years, our car dealership in Boisbriand has distinguished itself by its commitment to customer service and the quality of the vehicles we offer. We offer our customers a pleasant buying experience, supported by a team of passionate employees. We are also committed to transparent and honest business practices. Joining our team means being part of a company that values its employees' well-being and professional development, while actively participating in the local community.

We are looking for a Used Vehicle Sales Manager to fill a strategic role within our team. This key position requires an experienced professional, able to operate with discretion and efficiency in a highly responsible environment. The ideal candidate will have expertise in sales team management and stand out for their focus on achieving objectives, while fostering a harmonious and motivating work climate.

Responsibilities :

As Sales Manager, you will play an essential role in optimizing operations, managing teams and achieving performance targets.

Your responsibilities:

- Forecast, on a monthly and annual basis, sales, gross sales and key expense targets for the pre-owned car sales department.
- Prepare and manage the used car sales department's annual operating budget.
- Ensure proper follow-up of all potential buyers by creating, implementing and monitoring a customer research and sales control system.
- Create, implement and monitor a used car buyer follow-up system.
- Provide supervisor with accurate daily floor activity control data.
- Direct the marketing and advertising activities of the used car department, in collaboration with his/her superior. Collaborate in the design of advertising campaigns and various promotions.
- Ensure that all customers are referred to the Sales Manager.
- Establish and maintain standards for the delivery of cars to customers.
- Process sales consultants' commission sheets and monitor their payroll records.
- Evaluate all used cars arriving at the dealership, ensuring they are properly titled, mechanically sound, and body-worn.
- Affix labels for the sale and long-term lease of automobiles in compliance with the Consumer Protection Act, and ensure that they are kept up to date.
- Ensure legal warranties of good working order on used vehicles intended for retail sale.
- Plan and control the display of vehicles in the parking lot.
- Understand and keep abreast of federal, provincial and municipal regulations affecting the sale of pre-owned cars.

Tasks related to human resources management:

- Chair daily and weekly meetings for the sales team and implement systems to ensure ongoing training of used car sales advisors.
- Train and motivate staff under his/her responsibility, participate in the hiring of staff in collaboration with his/her superior.
- Conduct formal performance appraisals of staff under his/her responsibility at fixed intervals.
- Assist Used Car Sales Advisors in closing transactions and meet with customers as required.
- Ensure that Used Car Sales Advisors understand and comply with the dealership's sales policies, procedures and systems.
- Monitor used car sales advisors' efforts to improve the dealership's image and customer satisfaction ratings.
- Encourage teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up processes.
- Strive for harmony and team spirit with all other departments.
- Attend directors' meetings.
- Present self in a professional manner.
- Perform other duties as required and directed by management.

Requirements:

- 10 years of experience or more in a similar role: your expertise is recognized, and you're ready to put it to good use in a new, stimulating environment.
- Bilingualism French/English: you are comfortable communicating with a varied clientele and building strong relationships.
- Knowledge of the pre-owned car market: a major asset for understanding trends and contributing to the company's growth.
- Ability to read financial statements: you know how to analyze information to make sound business decisions.
- Experience in inventory management: you master the organization and optimization of resources.
- Experience in team management: you enjoy mobilizing, inspiring and coaching your colleagues to achieve objectives together.

Benefits:

- Group insurance plan
- Long-term disability insurance
- Dental insurance
- Medical and paramedical insurance
- Social activities
- Manager who listens
- Company events
- Opportunity for advancement
- Life insurance

Internal reference: 31972.

Send your CV via Auto-jobs.ca.

With a background in sales or a related field, you have a solid foundation for advising and supporting your customers with professionalism.