Lease Renewal Manager

About us:

We are a well-established automotive dealership known for professionalism, discipline, and a strong commitment to customer satisfaction. Our success is built on teamwork, consistent processes, and the development of our people.

Position overview:

The Renewal Manager is a specialized sales role with one key mission: managing our dealership’s renewal portfolio to ensure clients stay within our family. This position requires a high volume of outbound calls, proactive follow-ups, and a strong focus on customer retention.

Main responsibilities:

    • Manage a portfolio of customers with upcoming lease or finance maturities.
    • Make a high number of outbound calls daily to connect with clients before their contract ends.
    • Present renewal options in a professional, persuasive way.
    • Book appointments and ensure consistent follow-up.
    • Collaborate closely with Sales Managers and the F&I team to finalize deals.
    • Maintain high levels of customer satisfaction (CSI).

What we’re looking for:

    • Proven sales experience (automotive or phone sales experience is a strong asset).
    • Comfortable with high call volumes and disciplined follow-up.
    • Strong organizational skills and process-driven.
    • Excellent communication skills, positive energy, and customer-focused attitude.
    • Ambitious, result-oriented, and motivated to succeed.

What we offer:

    • An exclusive portfolio of existing customers (no cold prospecting).
    • Competitive performance-based compensation.
    • Ongoing training and strong management support.
    • Dynamic team culture focused on excellence.
    • Career growth opportunities within a fast-growing dealership.

If you are motivated by sales, thrive in a fast-paced call environment, and want the privilege of managing an exclusive client portfolio, this role is for you.

Send your CV via Atuo-jobs.ca.