Product Specialist
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Job description
Join an elite team at Groupe Taddeo Auto, proud owner of Volvo Laval, Volvo Mont-Royal, Polestar Montréal, Polestar Brossard and Honda Centre-Ville. We're more than just an employer: we offer an inclusive work environment where innovation and excellence are celebrated every day.
When you join our team, you'll benefit from:
- A competitive salary that recognizes your value;
- Comprehensive group insurance, including an Employee and Family Assistance Program;
- An employer-sponsored RRSP plan to secure your future;
- Memorable corporate events that build team spirit;
- Free parking for your daily convenience.
Reporting to the Manager / Assistant Sales Manager, the Product Specialist will play an essential role in the promotion and sale of motor vehicles to customers. He/she will be responsible for guiding customers through the purchasing process, answering questions and providing detailed vehicle information.
Main duties:
- Greet customers, establish a relationship of trust and demonstrate a serious commitment to customer satisfaction;
- Help customers choose a vehicle by asking questions and listening carefully to their answers to identify their needs;
- Explain product performance, operation and benefits to potential customers in the showroom or via e-mail;
- Describe any optional equipment the customer may wish to purchase;
- Offer test drives to all potential customers, and ensure that proper identification is obtained prior to the test drive, in accordance with existing policies;
- Explain the terms and conditions of long-term leasing versus traditional purchase, depending on the customer's needs;
- Obtain the required information and complete all documents needed to prepare a sale or lease;
- Keep abreast of new developments (products, features, accessories, etc.) and their benefits for customers;
- Perform all other related tasks.
Requirements:
- Bilingualism;
- Valid driver's licence.
Skills:
- Excellent communication and teamwork skills;
- Strong interest in high quality customer service;
- Sense of responsibility and organization;
- Initiative, judgment and autonomy;
- Priority management, flexibility and adaptability;
- Professional behavior and employer image.
Send your CV via Auto-jobs.ca.
Training
High School Diploma and at least 5 years of experience in a similar position OR Attestation - automotive sales and 1 year of experience in sales OR Diploma of Vocational Studies (DVS) in sales consulting.