Service Advisor

Do you have a natural talent for customer service and a passion for the automotive industry? La Prairie Pneus et Mécanique is looking for a Service Advisor to join its team. This role is essential to ensuring customer satisfaction and smooth workshop operations.

Your responsibilities:

- Greet customers and establish a relationship of trust.
- Listen to their needs, explain services, and recommend necessary repairs or maintenance.
- Prepare and explain estimates for work.
- Schedule appointments and coordinate repairs with the workshop.
- Follow up with customers on the progress of work.
- Answer technical questions and provide courteous and professional service.
- Contribute to customer satisfaction and loyalty.

Required profile:

- Relevant experience as a Service Advisor or in a customer service role (automotive, an asset).
- Knowledge of automotive mechanics (important asset).
- Excellent communication and interpersonal skills.
- Organization, autonomy, and professionalism.
- Ability to work as part of a team in a dynamic environment.

Conditions and benefits:

- Competitive salary based on your experience and skills.
- Permanent and stable position.
- 40-hour work week, Monday through Friday (occasional Saturdays).
- Group insurance (eyeglasses, dental care, etc.).
- Excellent team of experts and a friendly work environment.
- Ongoing training and opportunities for advancement.
- Positive work environment with a steady workload.

Ready to take on a new challenge and be part of a welcoming and professional team? Send us your resume today via Auto-jobs.ca and build your career with La Prairie Tires and Mechanics.