Shop Foreman

MAIN RESPONSIBILITIES:

    • Oversee the distribution of vehicle work in the service department;
    • Prepare the customer's vehicle from arrival to departure;
    • Check the progress of vehicle work;
    • Perform quality control on the work performed;
    • Assist technicians and technical advisors as needed;
    • Keep up to date on warranty policies;
    • Prepare parts for work to be performed;
    • Maintain a pleasant working atmosphere within the service department;
    • Ensure customer satisfaction;
    • Perform any other related tasks.

DESIRED SKILLS:

    • Be cheerful, reliable, and able to provide excellent customer service;
    • Be punctual and available to work according to the schedule;
    • Be goal-oriented and motivated to achieve results;
    • Have good problem-solving skills;
    • Have excellent adaptability to different situations;
    • Have attention to detail;
    • Demonstrate positive leadership that promotes team mobilization.

SKILLS:

    • Minimum of 4 to 5 years of Ford experience (an asset);
    • Good command and/or ability to learn computer tools, including Serti;
    • Valid driver's licence (Class 5).

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