Bilingual Parts Support Representative

25th July, 2025

Bilingual Parts Support Representative
Markham, ON (3 days/week in office)
$63,000 - $65,000

Who Are We? 
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You? 
We are proud to support our esteemed client in hiring a Bilingual Parts Support Representative for an exciting opportunity in the automotive/trucking industry. Our client is a well-established leader in their sector, known for their commitment to innovation, technical excellence, and exceptional service to dealership networks across Canada. They take pride in investing in their team, offering structured onboarding, long-term stability, and a dynamic hybrid work environment.

What's In It for You? 

• Competitive salary: $63,000 - $65,000
• Hybrid schedule (3 days in office per week)
• Benefits fully paid by employer
• RRSP Matching
• Ongoing training and development
• A supportive, team-oriented environment

What Will You Do? As a key member of the dealer support team, you will:
 

• Support dealerships across Canada with parts-related inquiries
• Respond to requests primarily via email with occasional phone support
• Accurately identify parts using catalogues based on service diagnostics
• Coordinate internally to resolve issues related to inventory, backorders, and logistics
• Document support tickets and maintain records of dealer communications

What Do You Bring?
 

• Bilingual in French and English
• Minimum 2 years of hands-on experience in the automotive industry
• Strong knowledge of automotive parts
• Ideally some prior corporate or customer service experience, but mechanical aptitude is most critical
• Strong technical troubleshooting and problem-solving skills

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