Junior Service Advisor
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Job description
At Groupe Lauzon, our commitment goes far beyond customer service, sales and vehicle repair. We're committed to offering our employees opportunities to develop their full professional potential, and to build a career in their image within a family-run company where priorities are centered on well-being, respect, pleasure and surpassing oneself!
Through initiatives such as our “Performance and Mobilization Meeting” sessions dedicated to coaching you on your career path, as well as the “Lauzon Internal Experience” program to celebrate key events with your colleagues, we ensure that your experience within our organization is both stimulating, enriching and exciting.
With us, you're not just a number; you're an integral part of the Lauzon Family.
Groupe Lauzon comprises six dealerships representing three of Germany's most prestigious brands: Audi, Porsche and Volkswagen. These exciting brands are renowned for building top-of-the-range vehicles that deliver exceptional performance in their respective categories.
Visit your future working environment by clicking on the following link: https://youtu.be/mh74c17sfYo
- Greet customers warmly upon arrival and obtain information about their car;
- Open and close work orders and manage them;
- Take incoming calls to answer customers' technical questions;
- Provide support to technical advisors in various tasks related to work order management;
- Perform all other related tasks as required by the department.
Groupe Lauzon's benefits:
- Full range of benefits;
- Group insurance with employer contribution;
- 6 paid statutory holidays;
- 8 paid sick days per year;
- Bright, friendly, state-of-the-art environment;
- Free on-site gym;
- Opportunities for advancement within the group;
- And much more!
Requirements:
- You have a minimum of one (1) year of experience in a similar position in a car dealership;
- You have multitasking skills, structure and organization, and are committed to customer service;
- You are able to exercise sound priority management and demonstrate rigorous follow-up;
- You have a valid driver's licence;
- You have good computer skills (knowledge of SDS [Serti] software a desirable asset).
Internal reference: 31099.
Please submit your application via Auto-jobs.ca. Only selected candidates will be contacted.