Automotive Service Advisor

Car-On Auto are looking for car service advisors!

Responsibilities:
 

• Greet and welcoming of service customers and listens to their concerns
• Work with technicians to identify required maintenance and repairs
• Prepare repair orders, enter them into the database system and close the orders by providing appropriate repairs and services.
• Provide service recommendations to customers including estimating costs
• Ensure customer satisfaction meets company and manufacturers standards
• Strive to meet the department's repair order production standards
• Other service-related duties as required

Qualifications
 

• Minimum of 1 year of retail customer service experience.
• Automotive sector experience is a strong asset.
• Must have great customer service and listening skills •
• Excellent communication skills and attention to detail •
• Must have the ability to multi-task and work well under pressure
• Ability to manage warranty administration would be an asset
• Strong computer skills experience is an asset

WHY JOIN OUR TEAM?

Family-owned and located in Ottawa we are the largest pre-owned automotive store in Eastern Ontario. We are a full-fledged, cradle to grave dealership with sales, service, parts and body shop departments.