Lease Renewal Manager

Job offer - Automotive Renewal Manager
Department: new vehicles
Location :Saint-Basile-le-Grand, QC
Company: Saint-Basile Toyota
Type of contract:full-time - permanent
Start date: as soon as possible
Experience: minimum 3 years in the automotive sector
Compensation: to be negotiated according to profile + target bonuses

About Saint-Basile Toyota:

At Saint-Basile Toyota, we stand out for our customer service, our team spirit and our passion for the automobile. As part of our growth, we are looking for an **Automotive Renewal Manager** to join our new vehicles department.

Main duties:

Reporting directly to the Sales Manager, you will be responsible for optimizing the renewal rate of new vehicles with our existing customer base.

Your main tasks:

- Implement a targeted and effective renewal strategy.
- Identify customers at the end of their leases or finance contracts, and propose appropriate solutions.
- Work closely with the sales team and marketing.
- Monitor and analyze performance indicators (conversion, loyalty, satisfaction).
- Guarantee a smooth, professional and personalized customer experience.

Profile:

- Minimum of 3 years of experience in the automotive sector (sales, renewal, customer relations).
- Strong communication and customer service skills.
- Ability to achieve objectives and manage several files at the same time.
- Sense of initiative, autonomy and team spirit.
- Proficiency with CRM tools and basic computer software.

What we offer:

- A stimulating, structured and respectful environment.
- A strategic role with a high degree of autonomy.
- A competitive remuneration package, including performance-related bonuses.
- Concrete prospects for advancement within our dealership.

To apply:

Send your CV via Auto-jobs.ca.