Sales Manager – New Vehicles
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Job description
We are looking for a Sales Manager for our New Vehicle Department. We are looking for an experienced individual who is performance driven, results oriented and customer service oriented.
Responsibilities:
- Follow-up on transactions, T.O. and closing of transactions
- Follow-up on vehicles sold new
- CRM tracking of all customers (walk-in, phone, etc)
- Follow-up on the BDC for incoming leads
- Manage the advertising of new vehicles
- Ensure smooth deliveries and customer survey results
- Conduct formal performance reviews of reporting staff at set intervals
- Train and motivate staff and encourage teamwork in a customer focused sales environment,
throughout the sales, delivery and follow-up process.
- The Manager ensures that each customer is responded to and served appropriately.
- With precise measurement units, he is able to know at all times the performance of his team and of each sales consultant.
- Create, implement and manage a tracking system for new vehicle buyers.
- Follow up, as needed, with all potential buyers by creating, implementing and closely monitoring a sales and customer tracking system.
- Make recommendations to the dealership as to which new vehicles should be in stock by color, trim and equipment based on various customer and market analyses.
- Exchange vehicles between dealerships.
- Evaluate used vehicles as needed, ensure titles are in order
- Collaborate with the sales team on programs to increase new vehicle gross profits and aftermarket penetration (finance and insurance)
- Monitor and oversee lease renewal activities
The Sales Manager is responsible for the profitability of the department. The Sales Manager is responsible for the profitability of the department, managing staff effectively and demonstrating knowledge of the potential market, established performance standards and a strong focus on profitability thresholds.
Candidate Requirements/Abilities:
- Experience in a similar position;
- Leadership and professionalism;
- Interpersonal skills and good sales skills (closer);
- Ability to make decisions;
- Excellent motivator and communicator;
- Coaching and mentoring skills;
- Financial management skills;
- Strategic marketing and management skills in response to changing market conditions.
We offer excellent working conditions.
Please submit your application via Auto-jobs.ca.