Service Advisor

Hull Nissan is looking for a Service Advisor to join our team! Our dealership is focused on ensuring complete satisfaction for both our customers and employees. Come and work in a fun and professional dealership, all while gaining great experience and skills.

Responsibilities:
    • Follow-up with customers to book appointments.
    • Advise clients of recalls, factory maintenance, and order parts accordingly for appointments.
    • Maintain communication with members of parts, service and sales departments to ensure smooth coordination for sales deliveries.
    • Process internal work orders
    • Answer all emails and phone calls and online appointments from customers in a professional manner.
    • Build trust and maintain a solid business relationship with customers.

Qualifications:
    • High energy with a history of success
    • Exceptional customer service background
    • Organized and process oriented
    • Good computer skills
    • Great phone skills
    • Able to handle multiple tasks at once
    • Experience using CDK is an asset
    • Bilingual (English & French) is required

What we offer:
    • A comfortable and professional working environment
    • The ability to grow your customer service skills
    • Competitive wages
    • Work stability: family-run business serving the Ottawa area for over 60 years
    • Steady consistent hours
    • Employee discounts

We look forward to hearing from all qualified candidates!