Service and Fixed Operations Manager

We are currently seeking a Service and Fixed Operations Manager for our Service Department. We are looking for someone with a passion for customer service, and a desire to achieve a high level of customer satisfaction.

The position mainly involves:

- Motivate a stable team of technicians and technical advisors to maximize their performance;
- Optimize procedures for managing labor sales, productivity and efficiency;
- Develop customer loyalty and resolve conflicts quickly, with diplomacy and judgment;
- Perform job-related administrative tasks.

Our candidate:

- Minimum 3 years' experience in managing a service department;
- Experience in the automotive field;
- Ambition to become a leader in customer satisfaction;
- Dynamic, reliable and ambitious with a winning philosophy;
- Good communication skills;
- Adaptability and autonomy;
- Good knowledge of the Serti computer system an important asset;
- Bilingualism an important asset (English/French);
- Team player;
- Ability to manage stress.

We offer:

- A competitive salary and a rewarding work environment;
- An opportunity to build a career in an exciting industry;
- The opportunity to excel as part of an extraordinary team;
- A group insurance plan;
- A group RRSP with employer participation;
- Numerous activities organized for employees throughout the year;
- Corporate discounts on our products and services for you and your family!

Working at Hyundai Châteauguay means being part of an exceptional team and working in a stimulating environment with superb working conditions, where you can develop your full potential.

We offer above-market compensation.

Send your CV via Auto-jobs.ca.