Directeur aux pièces

Who is the Dilawri Group?

Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group.

Why work with us and what we offer?

- Weekly salary;
- Stable, dynamic and dedicated team
- Pension funds after 1 year;
- Excellent group insurance including dental, medical, life, travel and extended health.
- Ongoing training provided;
- Opportunities for career advancement and internal promotion;
- Attractive employee discounts;
- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)

What we offer:

- Weekly salary;
- A dynamic and stimulating work environment;
- Job stability;
- Ongoing coaching and training
- Opportunities for career advancement and internal promotions;
- Attractive employee discounts;
- Excellent group insurance (after 3 months) - including dental, medical, life, travel, extended health, voluntary group RRSP or pension fund;
- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner etc.);
- Vacation leave;
- Free coffee!

Main responsibilities:

- Supervise a team of employees;
- Maintain optimal inventory management;
- Collaborate with the Service Manager and Accounting to ensure the efficient turnover of parts needed to perform in-house work;
- Plan and monitor the budget;
- Coordinate the weekly and daily activities of his team;
- Implement and ensure compliance with procedures (receiving/shipping, customer service, etc.);
- Develop and provide reports on departmental objectives and results;
- Maintain good relations with employees, colleagues and suppliers;
- Maintain a high level of customer service by intervening, when necessary, with customers and suppliers;
- Promote and enforce occupational health and safety standards;
- Ensure the development of the parts distribution network, which generates profits and profitability;
- Participate in the recruitment, evaluation, development and motivation of employees under his responsibility;

Required Qualifications and Skills:

- Excellent interpersonal skills, strong customer service abilities, and a passion for automobiles;
- Good understanding of customer and retailer needs;
- Skill in inventory management;
- Excellent interpersonal and negotiation skills;
- Organizational abilities and attention to detail;
- Ability to tackle problems with a positive attitude and follow through to resolution;
- Capability to remain calm and focused under all circumstances to provide exceptional service to customers;
- Ability to work under pressure;
- Professionalism, courtesy, and a neat appearance;
- Asset: Experience with GM products;
- Ease and interest in working as part of a team to achieve common goals.