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Telephone Follow-up and Customer Service Clerk

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1369, Montée Masson,

TERREBONNE

Job posted on : 2019-04-15
 

Job details

  Offer number : #52469
  Sector : Automotive
  Specialty : Serv. - Follow up & appointment Clerk
  Schedule : Day and night shifts
  Job type : Permanent
  Salary : To be discussed
  Spoken language(s) : French (English, an asset)
  Written language(s) : French (English, an asset)

Job description

Léveillé Toyota is looking for a Telephone Follow-up and Customer Service Clerk.

Job description:

Reporting to the Customer Service Manager, the incumbent will have as a main responsibility to carry out telephone follow-ups. This candidate will take incoming calls as well as e-mail, Internet and text message requests from our clients. The person will schedule appointments, replacement at the cash register and perform any other duties related to the position.

Required profile:

- Experience in customer service;
- Excellent oral and written skills;
- Comfortable working with different computer systems;
- Motivated by the achievement of objectives;
- Sense of initiative and resourcefulness;
- Passion for customer satisfaction;
- Diligents;
- Good sense of organization;
- Team spirit.

Assets:

- Experience in a call centre and/or telemarketing;
- Bilingual;
- Experience in customer complaint resolution.

This position is permanent and the candidate must be available from Monday to Friday, 10 am to 7 pm.

Please submit your application via Auto-jobs.ca.

Other offers by Léveillé Toyota

If you have any questions, comments or concerns, please call our Customer Service at (514) 321-2888 Call Now: (514) 321-2888