Claims Officer

CLAIMS CLERK - SERVICE DEPARTMENT.

Job description:

As a claims clerk at Groupe Park Avenue, you will play an essential role in managing and processing claims related to manufacturer warranties. Reporting to the service manager, you will prepare, register, and submit claims while ensuring compliance with manufacturer requirements.

Your responsibilities, your path to success:

- Process warranty claims for each franchise or manufacturer.
- Verify warranty eligibility criteria and ensure proper documentation.
- Reconcile accounts receivable and payments according to the established schedule.
- Resubmit any rejected claims as soon as possible or obtain authorization to write them off.
- Track payments for pending claims and ensure smooth communication with the parties involved.
- Organize and monitor the management of parts under warranty, ensuring their proper shipment.
- File and store after-sales records in accordance with the manufacturer's requirements.
- Stay informed about manufacturer recalls and bulletins.
- Collaborate with the body shop on warranty claims.
- Provide administrative support as needed, including cashier or receptionist duties.
- Present yourself and act in a professional and courteous manner at all times.

The ideal candidate:

- Excellent command of French and English (spoken and written).
- Strong organizational skills, with the ability to manage multiple files simultaneously.
- Good knowledge of Office software.
- Rigorous, detail-oriented, and able to work in a structured environment.
- Team player with a desire to learn continuously.

Join a growing company where your expertise will be recognized and valued!

Benefits offered:

- Dynamic and stimulating work environment.
- Group insurance and dental insurance.
- Employee assistance program.
- Talent referral program.
- Access to telemedicine.
- Employer-matched RRSP.

Ready to take on the challenge? Make Groupe Park Avenue your avenue to a rewarding career!

Equity policy:

Groupe Park Avenue subscribes to the Equal Employment Opportunity Act. We encourage women, Indigenous peoples, visible and ethnic minorities, and people with disabilities to apply.

Send your resume via Auto-jobs.ca.