Sales Manager - new and pre-owned vehicles - IMPORTANT AUTOMOTIVE GROUP ON THE NORTH SHORE OF MONTREAL

*** CONFIDENTIALITY ASSURED! ***

The General Sales Manager is responsible for the profitability of the department. The jobholder assumes this responsibility by effectively managing the staff, demonstrating knowledge of the potential market, established performance standards and a keen interest in profitability thresholds.

Responsibilities:

- Track transactions, T.O. and close transactions;
- Track new and used vehicles sold;
- Track inventory;
- CRM follow-up for all customers (walk-in, telephone, etc.);
- Follow-up on BDC for incoming leads;
- Ensure smooth deliveries and customer survey results;
- Conduct formal performance appraisals of reporting staff at fixed intervals;
- Train and motivate staff and encourage teamwork in a customer-focused sales environment, throughout the sales, delivery and follow-up process;
- Ensures that each customer receives the right response;
- Working with precise units of measurement, know at all times the performance of his/her team and of each sales consultant;
- Create, implement and manage a tracking system for new and used vehicle buyers;
- Exchange vehicles between dealerships;
- Appraise pre-owned vehicles, ensuring title is in order;
- Collaborate with sales team on programs to enhance new vehicle gross gains and after-sales marketing penetration (finance and insurance);Candidate Requirements and Abilities ;

Requirements and skills:

- Experience in a dealership as General Sales Manager (mandatory);
- Leadership and professionalism;
- Interpersonal skills and good sales skills (“closer”);
- Ability to make decisions;
- Control and supervise lease renewal activities;
- Excellent communicator - motivator;
- Coaching and follow-up skills.

Send your CV via Auto-jobs.ca.