Service advisor
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Job description
Who is Hamel Chevrolet?
Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group.
Why work with us and what we offer?
- Weekly salary with a bonus structure based on performance;
- Stable, dynamic and dedicated team
- Pension funds after 1 year;
- Excellent group insurance including dental, medical, life, travel and extended health.
- Ongoing training provided;
- Opportunities for career advancement and internal promotion;
- Attractive employee discounts;
- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)
Main responsibilities:
- Identifying the customer’s need for maintenance and repair on the vehicle;
- Promoting packages and mechanical products;
- Performing customer service;
- Establishing a relationship of trust with customers;
- Evaluating the cost of maintenance, opening the work order with details and following up the work in progress;
- Performing related duties or requested by the Service Manager.
Required Qualifications and Skills:
- Relevant experience in sales and customer service;
- Ability to communicate in French and English to meet the needs of our bilingual clientele;
- Interpersonal skills, excellent customer service and a passion for sales;
- Ability to work under pressure;
- Professionalism, courtesy and neat presentation;
- Excellent interpersonal and negotiation skills;
- Organizational skills and attention to detail;
- Ability to work in a team environment to achieve common goals;
- Knowledge of GM products (an asset).
Send your CV via Auto-jobs.ca.