Telephone Agent - service department

Do you have experience in customer service and like to make a difference in your work? Then we need you! We offer excellent working conditions, competitive compensation and a daytime schedule from Monday to Friday.

Groupe Lallier, a group of six car dealerships featuring the Honda and Kia lines, is looking for a Customer Service Representative for our service department. The position is located at Lallier Honda Pointe-aux-trembles.

As a customer service representative, you will:

- Follow up with customers to schedule manufacturer-recommended maintenance or to promote specials;
- Answer customer calls, follow up on Internet requests for the service department;
- Schedule and confirm appointments;
- Be able to make a large number of calls per day;
- Follow-up with after-sales customers within 24 hours to ensure customer satisfaction and schedule the first service appointment;
- Build and maintain a business relationship of trust with customers;
- Perform any other related tasks.

Why are you excited about working at Lallier?

- Base salary of $20 per hour + commission. This means you could earn $48,840 a year (or more, depending on your performance);
- Group insurance plan;
- Full-time, permanent position (Monday to Friday, day shift);
- A pension plan to which your employer contributes equally;
- A healthy and stimulating work environment;
- Employer-organized social activities;
- Discounts on company services;
- Ongoing training;
- Job stability.

We want to work with you because:

- You have customer service experience (1 year, preferred);
- You are bilingual;
- You listen to customers and understand their needs;
- You're a good communicator;
- You like to perform;
-You are structured and have excellent organizational skills;
- You have experience in the automotive sector (an asset).

In short, if you're looking for a stimulating career path, apply now via Auto-jobs.ca!

- High School Diploma (preferred).